Unfortunately, due to the COVID-19 Pandemic, College Shop is currently closed until further notice and regrettably we are unable to offer our usual 1-2-1 appointment services during the summer months.
We are therefore requesting that once you are in receipt of your respective joining instructions and have completed your child’s registration, all uniform purchases for new starters, and any current pupils requiring replacement items, are completed online here by 31st May 2020.
Order processing and despatches will be processed in strict date order during June & July and will take longer than usual with reduced staffing in order to comply with Government guidelines for the safety and wellbeing of our staff; we will also be observing a precautionary 72-hour decontamination resting period once packages are sealed prior to despatch to ensure the safety of our customers. Please bear with us as we do everything we can to ensure your child is equipped with all they need for the new academic year.
We advise that the start of any new academic year is a particularly busy time at College Shop: we therefore strongly recommend that funds for Wellington Pupils’ shop accounts are deposited online (please select Wellington Pupil Account Recharges from the top menu) prior to your child starting College – this can be added to your basket at the same time as placing uniform orders.
We hope that your user journey here will be smooth. If you do encounter any difficulties, or if you have any queries, or you require telephone assistance with your order, please do call the main College shop telephone no 01344 444098 Monday-Friday 09:30-16:30 and a staff member will be available to guide you (please be patient whilst telephone lines divert as necessary); similarly if you have any general questions in relation to life at Eagle House or Wellington College please do not hesitate to contact us and we will endeavour to answer or find out the information for you. Alternatively you can email email@example.com.
If your query relates to purchases of kit for your child’s chosen or intended sports option(s), we strongly advise you purchase the relevant kit items for their chosen sport(s) now, ready for the start of the new academic year: there are typically very few cases whereby a Pupil would not be allocated their preferred sport(s).
Finally, to facilitate any returns/exchanges this season, we respectfully request that these are returned to us no later than 14th August please so that we can fulfil any exchanges whilst still following the safety measures that have been put in place.
Thank you for your cooperation, patience and understanding in these unprecedented times.